π¦ Shipping & Delivery
Q: How fast do you ship orders?
A: Most orders are shipped within 1β2 business days. You'll receive a tracking number as soon as your order ships.
Q: What shipping carriers do you use?
A: We primarily use USPS, UPS, and FedEx, depending on the item size and destination.
Q: Do you ship internationally?
A: Yes, we ship worldwide. International shipping rates and delivery times vary by destination.
π³ Orders & Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, and other major payment options.
Q: Can I cancel or change my order?
A: Please contact us immediately. If the order hasn't shipped yet, we'll do our best to assist you.
π Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return window for most items. Products must be in original condition. For full details, see our Return & Refund Policy.
Q: How do I start a return?
A: Contact us at info@screentronics.store with your order number and reason for return.
π± Products & Compatibility
Q: How do I know if a part is compatible with my device?
A: If you're unsure, send us your model number and a photo if possible β we'll help verify compatibility.
Q: Are your parts new or refurbished?
A: Most items are brand new unless specifically noted otherwise in the product description.
π οΈ Technical Support
Q: Can you help me install the part?
A: While we do not offer installation services, we can provide basic guidance and support.
Q: My item arrived damaged β what should I do?
A: Contact us right away with photos. We'll work quickly to resolve the issue.
π§ Still Need Help?
Email us anytime at info@screentronics.store β we're happy to assist!