Shipping policy

🚚 Processing & Handling Time

  • All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will be shipped the next business day.

📦 Domestic Shipping - We offer free shipping on U.S. orders

  • We ship from Elgin, IL, USA.

  • Most domestic orders are shipped via USPS, UPS, or FedEx, depending on package size and destination.

  • Estimated delivery time within the U.S. is 2–7 business days.

  • You will receive a tracking number via email once your order has shipped.

🌎 International Shipping - International rates are calculated at checkout.

  • We offer international shipping to many countries. Shipping rates are calculated at checkout.

  • Delivery times vary based on destination and customs processing.

  • Customs duties and taxes (if applicable) are the responsibility of the customer.

📬 Shipping Confirmation & Tracking

  • Once your order ships, you will receive an email with tracking details.

  • Please allow 24–48 hours for tracking updates to appear.

❗ Delays or Issues

  • Delivery delays may occasionally occur due to weather, carrier issues, or peak seasons.

  • If your package seems delayed, please contact the carrier directly or reach out to us for support.

🔁 Return Shipping

  • For return information, please refer to our Return & Refund Policy.

  • U.S. returns: we provide a prepaid return label at no cost. 

  • International returns: customers pay return shipping and applicable duties/taxes.

📨 Questions?

Email us at info@screentronics.store and we’ll be happy to assist you.

 

📦 Shipping Policy Summary

Processing Time: Orders ship within 1–2 business days (Mon–Fri, excluding holidays).
Shipping From: Elgin, Illinois, USA.
Carriers: USPS, UPS, FedEx (chosen by size/destination).
U.S. Delivery Estimates: 2–7 business days after shipment.
International: Rates calculated at checkout; delivery varies by destination and customs. Duties/taxes are the customer’s responsibility (duties/taxes are paid by recipient.)
Tracking: Emailed when your order ships; allow 24–48 hours for updates.
Delays: Weather, carrier issues, or peak season may cause delays.
Return Shipping: See our Refund & Returns Policy.
Questions: info@screentronics.store